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General Questions

What is IRCTC OTP Trains?

IRCTC OTP Trains is a service that helps Indian railway travelers check which trains require Aadhaar OTP verification during booking. We also provide software tools and services to make railway ticket booking easier and more efficient.

Our services include:

  • Train OTP requirement checking
  • Booking software tools
  • Proxy/VPS services for better connectivity
  • Customer support for booking assistance
Is this service affiliated with Indian Railways or IRCTC?

No. We are an independent service provider and are not affiliated with Indian Railways, IRCTC, or any government agency. We provide third-party tools and information to assist with the booking process.

We help travelers by providing information and tools, but all actual bookings must be made through official IRCTC channels.

Is using your service legal?

Yes. Our services are completely legal. We provide:

  • Information services (train OTP status)
  • Software tools for personal use
  • Connectivity services (proxy/VPS)

All our services are designed to assist with legal ticket booking activities. We do not support or condone any illegal activities, including ticket scalping or using unauthorized means to book tickets.

Users must comply with IRCTC's terms and conditions when using our tools.

Service Questions

How does the train OTP checking work?

Our train OTP checking service works through:

  • Database: We maintain an updated database of Indian trains and their OTP requirements
  • Real-time Updates: Our database is regularly updated with new information
  • Multiple Sources: We verify information from multiple reliable sources

To check a train:

  1. Enter the 5-digit train number
  2. Our system checks against our database
  3. You get instant results showing whether the train requires Aadhaar OTP

This helps you prepare in advance for the booking process.

What software tools do you provide?

We provide several software tools to assist with railway booking:

Desktop Software

Advanced software for Windows with features like auto-fill, multi-tasking, and captcha solving assistance.

Browser Extension

Browser add-ons that provide one-click booking, auto-refresh, and notification features.

Proxy/VPS Services

High-speed residential proxies and virtual private servers for uninterrupted booking access.

All software is for personal use only and comes with installation support.

How accurate is your train OTP information?

Our train OTP information is highly accurate, but we provide the following disclaimer:

Accuracy Disclaimer

While we strive for 100% accuracy, train OTP requirements can change without notice. We update our database regularly, but we cannot guarantee 100% accuracy at all times.

Our accuracy measures:

  • Regular database updates (daily)
  • Multiple verification sources
  • User feedback incorporation
  • Cross-checking with official sources

Current accuracy rate: 98%+ based on user feedback.

Payment Questions

What payment methods do you accept?

We accept the following payment methods:

UPI Payments accept

Google Pay, PhonePe, Paytm

Bank Transfer

NEFT, IMPS, RTGS(noty)

Credit/Debit Cards

Visa, MasterCard, RuPay(noty)

Primary Payment Method: UPI (Recommended for instant processing)

UPI ID: null@upipay

Account Name: Gas Service

What is your refund policy?

Important Refund Policy

Digital products/services are non-refundable once delivered/activated.

Refund Eligibility:

Situation Refund
Service not delivered 100% refund
Technical failure on our end Full or partial refund
Cancellation before delivery 50% refund
After product activation No refund

Refund Process: 3-7 business days after approval

Contact: For refund requests, email support@manualonline.shop with your payment ID.

How long does it take to activate services after payment?

Service activation times vary by product:

Instant Activation

Digital Products: Software licenses, activation keys - Within 15 minutes of payment verification

Quick Setup

Proxy/VPS Services: 30 minutes to 2 hours for configuration

Manual Setup

Custom Software: 2-4 hours for installation and configuration support

To ensure fastest activation:

  1. Make payment during business hours (10 AM - 10 PM IST)
  2. Send payment screenshot immediately
  3. Mention your payment/order ID clearly

Technical Questions

What are the system requirements for your software?

Minimum System Requirements:

Component Requirement
Operating System Windows 10/11 (64-bit)
Processor Intel i3 or equivalent
RAM 4GB minimum (8GB recommended)
Storage 500MB free space
Internet Broadband connection (5Mbps+)
Browser Chrome 80+ / Firefox 75+

Recommended for Best Performance:

  • Windows 11 (Latest updates)
  • Intel i5 processor or better
  • 8GB RAM or more
  • SSD storage
  • 10Mbps+ internet speed
Do you provide installation support?

Yes, we provide comprehensive installation support!

Free Installation Support

All paid products come with free installation support during business hours.

Support Includes:

  • Step-by-step installation guidance
  • Configuration assistance
  • Troubleshooting help
  • Basic usage training

Support Channels:

Telegram

@trainotp_bot

WhatsApp

+91 8159803729

Remote Support

TeamViewer/AnyDesk

How do I update the software?

Software Update Process:

Automatic Updates

Most of our software includes automatic update functionality. When an update is available, you'll receive a notification within the software.

Manual Update Steps:

  1. Check for updates in the software's Help/About menu
  2. Download the latest version from our website
  3. Run the installer (it will update automatically)
  4. Restart the software

Important Notes:

  • Always backup your settings before updating
  • Updates are free for licensed users
  • Major updates may require re-activation
  • Contact support if you encounter update issues

Update Frequency: Minor updates monthly, Major updates quarterly

Still Have Questions?

Can't find the answer you're looking for? Our support team is here to help!

Response Time: Typically within 15 minutes during business hours